KYC (Know Your Customer)
Identity verification (KYC) is a mandatory step for every BOROJEET player. It protects your funds, helps us detect fraud, and is required for compliance with anti-money laundering rules.
When KYC is triggered
- Before the first withdrawal of any amount.
- When deposit or withdrawal volume exceeds our risk thresholds.
- When activity suggests duplicate accounts or third-party use.
Documents you may be asked to provide
- Government-issued photo ID (NID, passport or driving licence).
- Proof of address dated within the last 90 days.
- Proof of payment instrument (e.g., bKash / Nagad screenshot showing the same name).
Review timeline
KYC reviews are normally completed within one business day. Withdrawals are released after the linked payment instrument and identity have both been confirmed.
Need help?
Contact support if you cannot upload a document or want to confirm what is needed for your account.
Frequently Asked Questions
BOROJEET KYC করতে কতদিন সময় লাগে?
KYC রিভিউ সাধারণত এক কার্যদিবসের মধ্যে সম্পন্ন হয়। জমা দেওয়ার পর আপনার অ্যাকাউন্টে স্ট্যাটাস আপডেট দেখতে পাবেন।
What documents do I need for BOROJEET KYC?
You will need a government-issued photo ID (NID, passport or driving licence), proof of address dated within the last 90 days, and proof of your payment method (e.g. a bKash or Nagad screenshot showing your name).
Why does BOROJEET require KYC verification?
KYC is required to confirm your identity, protect your funds, and comply with anti-money laundering (AML) regulations. Without KYC being complete, withdrawals cannot be processed.
Can I play without completing KYC?
Yes, you can play games immediately after registration without KYC. KYC is only required as a mandatory step before your first withdrawal.
My KYC was rejected. What should I do?
Check the rejection reason sent to your registered contact. Common causes include blurry document photos, a name mismatch with your payment method, or an expired ID. Resubmit clear photos or contact support for guidance.